iModernize - The Profound Logic Software Blog

7 Reasons AI is the Future of IBM i Customer Service

Posted by Tim Losee on Jul 30, 2018 10:27:18 AM
Automation is everywhere nowadays, helping end-users perform a wide range of tasks to help better their lives, including customer service. Experts suggest that by 2020, 80-85% of customer interactions can be handled without the need of a human agent. The basic tier-1 customer needs can be handled by AI such as chatbots and automated self-serve technology. This frees up customer service representatives for more complex support needs. Creating easy to use and helpful AI technology for your IBM i platform can improve brand loyalty, increase revenue streams, and increase your brand awareness.

Here are 7 reasons AI can improve your IBM i customer service in the future.

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

Profound Pro Tips: Vertically Center HTML Container in a Grid

Posted by Tim Losee on Jul 12, 2018 2:37:22 PM

Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: Vertically Centering HTML Code in Grids

Keep reading to learn more....

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

Profound Pro Tips: Top 10 Visual Designer Version 6 Tips and Tricks

Posted by Tim Losee on Jul 3, 2018 1:42:12 PM

Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: Top 10 Visual Designer Version 6 Tips and Tricks

Keep reading to learn more....

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

5 Predictions For the Future of IoT

Posted by Tim Losee on Jun 26, 2018 9:50:30 AM

The future looks bright for the Internet of Things (IoT) community.  According to technology analyst firm Gartner, the number of IoT devices increased 31% year-over-year to 8.4 billion in 2017 and it is estimated that there will be 30 billion devices by 2020. The global market value of IoT is projected to reach $7.1 trillion by 2020.

But is IoT a short-term fad that will be beat out by new technologies, or is it a long-term solution for our world? To answer that we have to look to the future of how IoT can adapt and change to make the world of technology better. Here are 5 predictions on where IoT is going in the future, and why they are so important.

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

Profound Pro Tips: Profound.js API Intellisense in Visual Studio Code

Posted by Tim Losee on Jun 11, 2018 3:56:28 PM

Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: How to access the Profound.js API via Intellisense with Visual Studio Code.

Keep reading to learn more....

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

Profound Pro Tips: Increase Responsiveness in Tabs

Posted by Tim Losee on Jun 6, 2018 9:32:33 AM

Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: Increasing System Responsiveness in Tab Panels.

Keep reading to learn more....

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

Profound Pro Tips: Creating Custom ToolTips

Posted by Tim Losee on Mar 26, 2018 3:15:00 PM

Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Customization for any developer can make the difference between creating a functional application or creating an outstanding application. Our support team has received numerous questions on how to customize their tooltip widget, so this week we decided to give you an idea of how easy it is to customize it!

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Topics: Node.js, Profound.js, IBM i applications, IBM i, RPG Development, RPG, Application modernization, AS400 modernization, IBM i Modernization, Agile modernization, Profound UI, iSeries, AS 400, AS_400, Profound Logic, Legacy Modernization

How I Controlled My Tesla Model 3 with Node.js

Posted by Alex Roytman on Mar 15, 2018 9:37:13 AM

Recently I purchased the brand new Model 3 from Tesla. This fully electric vehicle is smaller and more affordable than Tesla's original Model S. But - being the techie that I am - I was REALLY drawn not only to the fully electric motor, but the advanced software capabilities that Tesla has in their vehicles. In fact, I'd go so far as to say that the Tesla cars are more software than car!

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Topics: Node.js, IBM i Modernization, AS 400, iSeries, Tesla, Model 3, Profound Logic, AS_400, IBM i, Profound.js

PLUS 2018 Pre-Registration Ends Soon

Posted by Tim Losee on Mar 7, 2018 12:58:00 PM

Over the last two years, Profound Logic has held a 3 Day User Seminar that is an intense, product-focused learning environment with workshops, labs, and educational sessions. In 2018 we will be holding our next PLUS Conference in beautiful St. Louis Missouri!

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Topics: Node.js, IBM Watson, IBM i Modernization, AS 400, iSeries

IoT Predictions For the New Year

Posted by Tim Losee on Feb 7, 2018 2:39:52 PM

Internet of Things (or IoT as it is regularly called) is a system of interrelated computing devices, objects, mechanical machines, digital machines, people, or even animals that have a unique identifier connected to them. These interconnected devices & objects can transfer data over a network without requiring human-to-computer or human-to-human interactions.

A simple way to put it is that a 'thing' can be a farm animal with a bio-chip that sends location & health information, or it can be a person with a wireless heart monitor, or an automobile with a built-in sensor to alert to mechanical issues or traffic issues. Any natural or man-made object that can be assigned an IP address and be able to transfer data over a network would be considered a 'thing' on the IoT.

Practical applications of IoT technology can be used in many industries today including energy, agriculture, transportation, healthcare, building and supply management, and so much more. Profound.js allows you to take advantage of the resources available from IoT and easily integrate those practical applications into your business. As we move into the second month of the new year, we wanted to look at what advancements could be on the horizon for the Internet of Things in 2018.

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Topics: Node.js, IBM Watson, IBM i Modernization, AS 400, iSeries

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