iModernize - The Profound Logic Software Blog

Automation is everywhere nowadays, helping end-users perform a wide range of tasks to help better their lives, including customer service. Experts suggest that by 2020, 80-85% of customer interactions can be handled without the need of a human agent. The basic tier-1 customer needs can be handled by AI such as chatbots and automated self-serve technology. This frees up customer service representatives for more complex support needs. Creating easy to use and helpful AI technology for your IBM i platform can improve brand loyalty, increase revenue streams, and increase your brand awareness.

Here are 7 reasons AI can improve your IBM i customer service in the future.

Topics: RPG Development, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization, Profound UI, AS 400, AS_400, Profound Logic

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Since 1999, Profound Logic has given business around the world the tools to modernize and develop new web and mobile applications for IBM i  (AS/400, iSeries).

In this blog series, we want to highlight our customers' success. You'll see before and after pictures of their modernization efforts, as well as hear from the customers themselves. 

This week, our focus is Kansas Turnpike Authority. Read more....

Topics: RPG Development, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, green screen modernization, 5250

Glad to have you back for this week's IBM i Pulse! Each week we will be taking a deeper look at the latest IBM i and Profound Logic news. 

Topics: Events & Education, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization

Glad to have you back for this week's IBM i Pulse! Each week we will be taking a deeper look at the latest IBM i and Profound Logic news. 

Topics: Events & Education, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization

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Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: Vertically Centering HTML Code in Grids

Keep reading to learn more....

Topics: RPG Development, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization, Profound UI, AS 400, AS_400, Profound Logic

Glad to have you back for this week's IBM i Pulse! Each week we will be taking a deeper look at the latest IBM i and Profound Logic news. 

Topics: Events & Education, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization

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Profound Pro Tips is a blog series focused on issues that our support team receives and questions our Profound Logic customers have. Don't see your question/concern in Profound Pro Tips? Please feel free to contact our team or leave us a comment below. 

Today’s Topic: Top 10 Visual Designer Version 6 Tips and Tricks

Keep reading to learn more....

Topics: RPG Development, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization, Profound UI, AS 400, AS_400, Profound Logic