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IBM i Pulse: December 14th, 2018

Posted by Tim Losee on Dec 13, 2018 3:16:55 PM


Glad to have you back for this week's IBM i Pulse! Each week we'll take a deeper look at the latest IBM i and Profound Logic news. This week we are looking at the past year in the IBM i community and the power Watson can have on your customer experience. 

From Our Experts:

Profound Logic News:

Educational Resources:

Product News:

Industry News:

An IBM i Year in Review by Alex Woodie

As the year draws to a close the team at IT Jungle takes a retrospective mood and looks back at 2018 as a whole. With the hope of gaining some perspective on where we have been, Alex takes a deep dive into each individual month and some of the highlights each of those months brought us. 

Enjoy each month's highlights here. 

Why Watson? More Accuracy. Less Training Time. Better CX Results by Nick Therkelsen-Terry

Customer Experience (CX) is vital to any business growth and small improvements can yield big dividends. The problem with trying to make even small changes can be an archaic system. Many businesses don't have a system that can meet their future CX needs and many systems can't meet current needs. Traditionally, CX systems classify and organize data for streamlined reports, but oversimplify things leaving useful data in the 'dark.' Using AI like Watson can help shine the light on lost data and increase the CX in any business model. 

See how Watson is helping collect CX data here

Many companies are worried about the perception that their system is "outdated" with a green screen interface. Profound Logic is the leader in application modernization efforts, giving our customers one of the easiest and cost-effective ways to give their system the "upgrade" it needs!

Topics: Events & Education, Application modernization, IBM i applications, Node.js, Profound.js, IBM i, RPG, AS400 modernization, IBM i Modernization, Agile modernization, iSeries, Legacy Modernization

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