--- title: "IBM i Pulse: December 14th, 2018" description: This week we are looking at the past year in the IBM i community and the power Watson can have on your customer experience. image: https://blog.profoundlogic.com/hubfs/pulselogo2.png --- [![(877) 224-7768 <>](https://no-cache.hubspot.com/cta/default/1708946/5d9809e1-1922-4e3e-b06b-d359616d29bd.png)](https://cta-redirect.hubspot.com/cta/redirect/1708946/5d9809e1-1922-4e3e-b06b-d359616d29bd) [![sales@profoundlogic.com ](https://no-cache.hubspot.com/cta/default/1708946/4fc30eb7-f66d-4552-81e2-49cc209a5ead.png)](https://cta-redirect.hubspot.com/cta/redirect/1708946/4fc30eb7-f66d-4552-81e2-49cc209a5ead) [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png)](https://www.facebook.com/share.php?u=https%3A%2F%2Fblog.profoundlogic.com%2Fibm-i-pulse-december-14-2018%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on twitter](https://7528304.fs1.hubspotusercontent-na1.net/hub/7528304/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/twitter-color.png?width=24&name=twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.profoundlogic.com%2Fibm-i-pulse-december-14-2018%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.profoundlogic.com%2Fibm-i-pulse-december-14-2018%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) [![Profound Logic](https://blog.profoundlogic.com/hs-fs/hubfs/PLS_Logo.jpg?width=150&height=52&name=PLS_Logo.jpg "Profound Logic")](https://www.profoundlogic.com/) - AI-Enhanced Products - [Profound AI](https://www.profoundlogic.com/ai/) - [Profound UI](https://www.profoundlogic.com/profoundui/) - [Profound.js](https://www.profoundlogic.com/profoundjs/) - [Profound API](https://www.profoundlogic.com/api/) - Services - Futurization and Transformation - [Profound 360 Analysis](https://www.profoundlogic.com/services/profound-360-analysis/) - [Flexible IBM i Code Transformation](https://www.profoundlogic.com/services/flexible-code-transformation/) - [IBM i UX Modernization Service](https://www.profoundlogic.com/services/ibm-i-ux-modernization-service/) - [Database Modernization](https://www.profoundlogic.com/services/database-modernization/) - Integration & API Development - [System Integration](https://www.profoundlogic.com/services/systems-integration/) - [Cloud Migration Services](https://www.profoundlogic.com/services/cloud-migration-services/) - [Rapid Application Development](https://www.profoundlogic.com/services/application-development/) - [Application Development](https://www.profoundlogic.com/services/application-development/) - [Mobile Application Development](https://www.profoundlogic.com/services/mobile-application-development/) - [Company](https://www.profoundlogic.com/about-profound-logic/) - [About Us](https://www.profoundlogic.com/about-profound-logic/) - [Press Releases](https://www.profoundlogic.com/press-releases/) - [Careers](https://www.profoundlogic.com/careers/) - [Contact Us](https://www.profoundlogic.com/contact/) - Resources - [Blog](https://www.profoundlogic.com/blog/) - [Case Studies](https://www.profoundlogic.com/case-studies/) - [On-Demand Webinars](https://www.profoundlogic.com/webinars/) - [White Papers](https://www.profoundlogic.com/white-papers/) - [Product Documentation](https://profoundlogicsupport.atlassian.net/wiki/spaces/PUI/overview) - [User Forum](https://forum.profoundlogic.com/) - [Contact Support](https://profoundlogicsupport.atlassian.net/servicedesk/customer/portal/1) [![Contact Us](https://no-cache.hubspot.com/cta/default/1708946/interactive-172756632938.png)](https://blog.profoundlogic.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK2uKiC4Qt8KRukSmpSl%2B91SvLvah4OGmlA%2BzOjvp342Eq%2FwUYDABaIc3iuBDRzHcH0xSQ7o1EKP0LfriLp8aUMqsmWvcOkjDpGYDxGyYYW7XQI%2BTKVzpvTEJo9dV8QFongobv8OtToAENxc%2Bpjhz6swS1Y517FPXj6tx8ySQPZTtsH2s8ZzWxQ&webInteractiveContentId=172756632938&portalId=1708946) # iModernize - The Profound Logic Software Blog # IBM i Pulse: December 14th, 2018 Posted by [Tim Losee](https://blog.profoundlogic.com/author/tim-losee) on Dec 13, 2018 3:16:55 PM - [Tweet](https://twitter.com/share) ![pulselogo2.png](https://blog.profoundlogic.com/hs-fs/hubfs/pulselogo2.png?width=700&name=pulselogo2.png "pulselogo2.png") *Glad to have you back for this week's IBM i Pulse! Each week we'll take a deeper look at the latest IBM i and Profound Logic news. This week we are looking at the past year in the IBM i community and the power Watson can have on your customer experience. * ## **From Our Experts:** - Ted Holt's latest IT Jungle article [**Addresses A Legitimate Question.**](https://www.itjungle.com/2018/12/10/guru-addressing-a-legitimate-question/) ## **Profound Logic News:** - We are happy to announce that [**John Valance has Joined the Profound Logic Services Team**](http://www.profoundlogic.com/press-releases/john-valance-joins-profound-logic-services-team.html) ## **Educational Resources:** - Learn how easy it is [**Debugging CSS Styles in Profound UI.**](https://youtu.be/nVDM-87MU1w) - See how**[ Profound.js Uses Watson's Facial Recognition. ](https://youtu.be/BqoLkuQ6zvQ)** - Here are the [**3 UI's Used with Profound.js**](https://blog.profoundlogic.com/profound-pro-tips-3-uis-used-with-profound.js) in this **Profound Pro Tip**.  ## **Product News:** - **[Profound UI Version 6](http://www.profoundlogic.com/versions#6.1.0)**has a new **Fix Pack** that is available now! ## **Industry News:** **An IBM i Year in Review *by Alex Woodie*** As the year draws to a close the team at IT Jungle takes a retrospective mood and looks back at 2018 as a whole. With the hope of gaining some perspective on where we have been, Alex takes a deep dive into each individual month and some of the highlights each of those months brought us.  **[Enjoy each month's highlights here. ](https://www.itjungle.com/2018/12/10/an-ibm-i-year-in-review/)** **Why Watson? More Accuracy. Less Training Time. Better CX Results *by Nick Therkelsen-Terry*** Customer Experience (CX) is vital to any business growth and small improvements can yield big dividends. The problem with trying to make even small changes can be an archaic system. Many businesses don't have a system that can meet their future CX needs and many systems can't meet current needs. Traditionally, CX systems classify and organize data for streamlined reports, but oversimplify things leaving useful data in the 'dark.' Using AI like Watson can help shine the light on lost data and increase the CX in any business model.  [**See how Watson is helping collect CX data here**](https://www.ibm.com/blogs/watson/2017/09/more-accuracy-less-training-time-better-cx-results-with-watson/) **------------------** Many companies are worried about the perception that their system is *"outdated"* with a green screen interface. **[Profound Logic](http://www.profoundlogic.com) **is the leader in application modernization efforts, giving our customers one of the easiest and cost-effective ways to give their system the "upgrade" it needs!   Topics: [Events & Education](https://blog.profoundlogic.com/topic/events-education), [Application modernization](https://blog.profoundlogic.com/topic/application-modernization), [IBM i applications](https://blog.profoundlogic.com/topic/ibm-i-applications), [Node.js](https://blog.profoundlogic.com/topic/node-js), [Profound.js](https://blog.profoundlogic.com/topic/profound-js), [IBM i](https://blog.profoundlogic.com/topic/ibm-i), [RPG](https://blog.profoundlogic.com/topic/rpg), [AS400 modernization](https://blog.profoundlogic.com/topic/as400-modernization), [IBM i Modernization](https://blog.profoundlogic.com/topic/ibm-i-modernization), [Agile modernization](https://blog.profoundlogic.com/topic/agile-modernization), [iSeries](https://blog.profoundlogic.com/topic/iseries), [Legacy Modernization](https://blog.profoundlogic.com/topic/legacy-modernization) Search Blog ### Subscribe to Blog Updates **....and get The 2017 State of IBM i Modernization White Paper FREE!** ![cover page.png](https://blog.profoundlogic.com/hs-fs/hubfs/cover%20page.png?width=2268&name=cover%20page.png "cover page.png") ### Recent Posts ### Posts by Topic - [Events & Education (203)](https://blog.profoundlogic.com/topic/events-education) - [Application modernization (173)](https://blog.profoundlogic.com/topic/application-modernization) - [IBM i Modernization (169)](https://blog.profoundlogic.com/topic/ibm-i-modernization) - [IBM i applications (169)](https://blog.profoundlogic.com/topic/ibm-i-applications) - [Profound.js (165)](https://blog.profoundlogic.com/topic/profound-js) - [Node.js (164)](https://blog.profoundlogic.com/topic/node-js) - [Agile modernization (162)](https://blog.profoundlogic.com/topic/agile-modernization) - [IBM i (161)](https://blog.profoundlogic.com/topic/ibm-i) - [RPG (158)](https://blog.profoundlogic.com/topic/rpg) - [AS400 modernization (157)](https://blog.profoundlogic.com/topic/as400-modernization) - [iSeries (149)](https://blog.profoundlogic.com/topic/iseries) - [Legacy Modernization (141)](https://blog.profoundlogic.com/topic/legacy-modernization) - [RPG Development (85)](https://blog.profoundlogic.com/topic/rpg-development) - [AS 400 (58)](https://blog.profoundlogic.com/topic/as-400) - [Profound UI (54)](https://blog.profoundlogic.com/topic/profound-ui) - [Profound Logic (50)](https://blog.profoundlogic.com/topic/profound-logic) - [AS\_400 (49)](https://blog.profoundlogic.com/topic/as_400) - [New Features (28)](https://blog.profoundlogic.com/topic/new-features) - [Tips and Tricks (26)](https://blog.profoundlogic.com/topic/tips-and-tricks) - [Development (20)](https://blog.profoundlogic.com/topic/development) - [green screen modernization (15)](https://blog.profoundlogic.com/topic/green-screen-modernization) - [Mobile Development (14)](https://blog.profoundlogic.com/topic/mobile-development-2) - [5250 (12)](https://blog.profoundlogic.com/topic/5250) - [IBM Watson (10)](https://blog.profoundlogic.com/topic/ibm-watson) - [Press Release (9)](https://blog.profoundlogic.com/topic/press-release) - [Product Announcement (9)](https://blog.profoundlogic.com/topic/product-announcement) - [Scott Klement Health (7)](https://blog.profoundlogic.com/topic/scott-klement-health) - [Partnerships (6)](https://blog.profoundlogic.com/topic/partnerships) - [PLUS 2018 (5)](https://blog.profoundlogic.com/topic/plus-2018) - [Prime UI (5)](https://blog.profoundlogic.com/topic/prime-ui) - [Case Study (4)](https://blog.profoundlogic.com/topic/case-study) - [Enterprise Modernization (3)](https://blog.profoundlogic.com/topic/enterprise-modernization) - [Year in review (3)](https://blog.profoundlogic.com/topic/year-in-review) - [PLUS 2019 (2)](https://blog.profoundlogic.com/topic/plus-2019) - [mobile applications (2)](https://blog.profoundlogic.com/topic/mobile-applications) - [mobile mondernization (2)](https://blog.profoundlogic.com/topic/mobile-mondernization) - [2016 Survey (1)](https://blog.profoundlogic.com/topic/2016-survey) - [2019 Survey (1)](https://blog.profoundlogic.com/topic/2019-survey) - [Conversion Service (1)](https://blog.profoundlogic.com/topic/conversion-service) - [Model 3 (1)](https://blog.profoundlogic.com/topic/model-3) - [Tesla (1)](https://blog.profoundlogic.com/topic/tesla) - [connectria (1)](https://blog.profoundlogic.com/topic/connectria) - [node (1)](https://blog.profoundlogic.com/topic/node) see all ### Archive - [September 2014 (17)](https://blog.profoundlogic.com/archive/2014/09) - [March 2017 (14)](https://blog.profoundlogic.com/archive/2017/03) - [May 2017 (10)](https://blog.profoundlogic.com/archive/2017/05) - [April 2019 (10)](https://blog.profoundlogic.com/archive/2019/04) - [May 2019 (10)](https://blog.profoundlogic.com/archive/2019/05) - [February 2013 (9)](https://blog.profoundlogic.com/archive/2013/02) - [June 2017 (9)](https://blog.profoundlogic.com/archive/2017/06) - [August 2017 (9)](https://blog.profoundlogic.com/archive/2017/08) - [September 2017 (9)](https://blog.profoundlogic.com/archive/2017/09) - [October 2017 (9)](https://blog.profoundlogic.com/archive/2017/10) - [July 2017 (8)](https://blog.profoundlogic.com/archive/2017/07) - [June 2018 (8)](https://blog.profoundlogic.com/archive/2018/06) - [January 2019 (8)](https://blog.profoundlogic.com/archive/2019/01) - [March 2019 (8)](https://blog.profoundlogic.com/archive/2019/03) - [June 2019 (8)](https://blog.profoundlogic.com/archive/2019/06) - [August 2014 (7)](https://blog.profoundlogic.com/archive/2014/08) - [August 2015 (7)](https://blog.profoundlogic.com/archive/2015/08) - [December 2017 (7)](https://blog.profoundlogic.com/archive/2017/12) - [January 2018 (7)](https://blog.profoundlogic.com/archive/2018/01) - [July 2018 (7)](https://blog.profoundlogic.com/archive/2018/07) - [August 2018 (7)](https://blog.profoundlogic.com/archive/2018/08) - [October 2018 (7)](https://blog.profoundlogic.com/archive/2018/10) - [June 2014 (6)](https://blog.profoundlogic.com/archive/2014/06) - [October 2014 (6)](https://blog.profoundlogic.com/archive/2014/10) - [September 2015 (6)](https://blog.profoundlogic.com/archive/2015/09) - [April 2017 (6)](https://blog.profoundlogic.com/archive/2017/04) - [November 2017 (6)](https://blog.profoundlogic.com/archive/2017/11) - [March 2018 (6)](https://blog.profoundlogic.com/archive/2018/03) - [November 2018 (6)](https://blog.profoundlogic.com/archive/2018/11) - [December 2018 (6)](https://blog.profoundlogic.com/archive/2018/12) - [February 2019 (6)](https://blog.profoundlogic.com/archive/2019/02) - [January 2014 (5)](https://blog.profoundlogic.com/archive/2014/01) - [April 2014 (5)](https://blog.profoundlogic.com/archive/2014/04) - [October 2015 (5)](https://blog.profoundlogic.com/archive/2015/10) - [February 2018 (5)](https://blog.profoundlogic.com/archive/2018/02) - [April 2018 (5)](https://blog.profoundlogic.com/archive/2018/04) - [July 2020 (5)](https://blog.profoundlogic.com/archive/2020/07) - [January 2013 (4)](https://blog.profoundlogic.com/archive/2013/01) - [March 2013 (4)](https://blog.profoundlogic.com/archive/2013/03) - [April 2013 (4)](https://blog.profoundlogic.com/archive/2013/04) - [July 2014 (4)](https://blog.profoundlogic.com/archive/2014/07) - [May 2018 (4)](https://blog.profoundlogic.com/archive/2018/05) - [September 2018 (4)](https://blog.profoundlogic.com/archive/2018/09) - [July 2019 (4)](https://blog.profoundlogic.com/archive/2019/07) - [September 2013 (3)](https://blog.profoundlogic.com/archive/2013/09) - [March 2014 (3)](https://blog.profoundlogic.com/archive/2014/03) - [July 2015 (3)](https://blog.profoundlogic.com/archive/2015/07) - [November 2015 (3)](https://blog.profoundlogic.com/archive/2015/11) - [January 2016 (3)](https://blog.profoundlogic.com/archive/2016/01) - [March 2016 (3)](https://blog.profoundlogic.com/archive/2016/03) - [April 2016 (3)](https://blog.profoundlogic.com/archive/2016/04) - [September 2016 (3)](https://blog.profoundlogic.com/archive/2016/09) - [October 2019 (3)](https://blog.profoundlogic.com/archive/2019/10) - [June 2020 (3)](https://blog.profoundlogic.com/archive/2020/06) - [August 2020 (3)](https://blog.profoundlogic.com/archive/2020/08) - [November 2013 (2)](https://blog.profoundlogic.com/archive/2013/11) - [February 2014 (2)](https://blog.profoundlogic.com/archive/2014/02) - [May 2014 (2)](https://blog.profoundlogic.com/archive/2014/05) - [November 2014 (2)](https://blog.profoundlogic.com/archive/2014/11) - [January 2015 (2)](https://blog.profoundlogic.com/archive/2015/01) - [April 2015 (2)](https://blog.profoundlogic.com/archive/2015/04) - [February 2016 (2)](https://blog.profoundlogic.com/archive/2016/02) - [June 2016 (2)](https://blog.profoundlogic.com/archive/2016/06) - [July 2016 (2)](https://blog.profoundlogic.com/archive/2016/07) - [October 2016 (2)](https://blog.profoundlogic.com/archive/2016/10) - [December 2016 (2)](https://blog.profoundlogic.com/archive/2016/12) - [February 2017 (2)](https://blog.profoundlogic.com/archive/2017/02) - [March 2020 (2)](https://blog.profoundlogic.com/archive/2020/03) - [April 2020 (2)](https://blog.profoundlogic.com/archive/2020/04) - [May 2020 (2)](https://blog.profoundlogic.com/archive/2020/05) - [September 2020 (2)](https://blog.profoundlogic.com/archive/2020/09) - [October 2020 (2)](https://blog.profoundlogic.com/archive/2020/10) - [January 2021 (2)](https://blog.profoundlogic.com/archive/2021/01) - [November 2012 (1)](https://blog.profoundlogic.com/archive/2012/11) - [December 2012 (1)](https://blog.profoundlogic.com/archive/2012/12) - [May 2013 (1)](https://blog.profoundlogic.com/archive/2013/05) - [June 2013 (1)](https://blog.profoundlogic.com/archive/2013/06) - [July 2013 (1)](https://blog.profoundlogic.com/archive/2013/07) - [August 2013 (1)](https://blog.profoundlogic.com/archive/2013/08) - [October 2013 (1)](https://blog.profoundlogic.com/archive/2013/10) - [December 2013 (1)](https://blog.profoundlogic.com/archive/2013/12) - [December 2014 (1)](https://blog.profoundlogic.com/archive/2014/12) - [March 2015 (1)](https://blog.profoundlogic.com/archive/2015/03) - [May 2015 (1)](https://blog.profoundlogic.com/archive/2015/05) - [May 2016 (1)](https://blog.profoundlogic.com/archive/2016/05) - [November 2016 (1)](https://blog.profoundlogic.com/archive/2016/11) - [January 2017 (1)](https://blog.profoundlogic.com/archive/2017/01) - [August 2019 (1)](https://blog.profoundlogic.com/archive/2019/08) - [December 2019 (1)](https://blog.profoundlogic.com/archive/2019/12) - [November 2020 (1)](https://blog.profoundlogic.com/archive/2020/11) - [December 2020 (1)](https://blog.profoundlogic.com/archive/2020/12) see all #### Related Resources - [\[fa icon="caret-right"\] Benefits of Modernizing Legacy Systems](https://www.profoundlogic.com/benefits-of-modernizing-legacy-systems/) - [\[fa icon="caret-right"\] Customer Satisfaction and Supply Chains](https://www.profoundlogic.com/customer-satisfaction-and-supply-chains/) - [\[fa icon="caret-right"\] Why Your Business Must Modernize Its Legacy Applications](https://www.profoundlogic.com/why-your-business-must-modernize-its-legacy-applications/) - \[fa icon="caret-right"\] Coding in 2021 and Beyond: Is Node.js Dead? #### Recommended for you - [\[fa icon="caret-right"\] The Importance of API Security to Protect Sensitive Business Data](https://info.profoundlogic.com/the-importance-of-api-security-to-protect-sensitive-business-data) - [\[fa icon="caret-right"\] Why API Matters for Enterprise Development](https://info.profoundlogic.com/why-api-matters-for-business-development-whitepaper) - [\[fa icon="caret-right"\] The Cost of Technical Debt to Business on IBM i](https://info.profoundlogic.com/technical-debt) - [\[fa icon="caret-right"\] Node.js for Enterprise IBM i Modernization](https://info.profoundlogic.com/node) #### Watch now on demand - [\[fa icon="caret-right"\] What is Code Transformation?](https://info.profoundlogic.com/code-transformation-stage-one) - [\[fa icon="caret-right"\] Transform IBM i/AS400 Now](https://www.profoundlogic.com/transform-ibm-i-as400-now/) - [\[fa icon="caret-right"\] Profound API, Low-Code and Product Updates Announced at PLUS 2020](https://info.profoundlogic.com/plus2020) - [\[fa icon="caret-right"\] IBM i Transformation Risks Every Business Leader Should Know](https://info.profoundlogic.com/transformation-risks-wod) #### Company - [\[fa icon="caret-right"\] About Us](https://www.profoundlogic.com/about-profound-logic/) - [\[fa icon="caret-right"\] Press Releases](https://www.profoundlogic.com/press-releases/) - [\[fa icon="caret-right"\] Events and Webinars](https://www.profoundlogic.com/events/) - [\[fa icon="caret-right"\] Careers](https://www.profoundlogic.com/careers/) - [\[fa icon="caret-right"\] Partnerships](https://www.profoundlogic.com/partnerships/) - [\[fa icon="caret-right"\] Contact Us](https://www.profoundlogic.com/contact/) [Sign up for our newsletter](https://www.profoundlogic.com/newsletter-signup-profound-logic/) | [Developers](https://docs.profoundlogic.com/) | [Blog](https://www.profoundlogic.com/blog/) | [Privacy](https://www.profoundlogic.com/privacy-policy) | [Contact](https://www.profoundlogic.com/contact/) | [1-877-224-7768](tel:877-224-7768) Copyright © 2026 Profound Logic Software | [Sitemap](https://www.profoundlogic.com/sitemap.xml) \[fa icon="chevron-up"\] ![](https://www.facebook.com/tr?id=237478240316292&ev=PageView&noscript=1)